Product Complaint Specialist We are seeking a highly skilled and experienced Product Complaint Specialist to join our team. This is an exciting opportunity for a professional with a strong background in quality management and a passion for delivering excellent results. Job Description The Product Complaint Specialist will be responsible for handling product technical complaints, ensuring compliance with regulatory standards, and collaborating with internal/external stakeholders to manage complaints effectively. Key responsibilities include: - Handling product technical complaints and ensuring compliance with regulatory standards - Collaborating with internal/external stakeholders to manage complaints effectively - Ensuring timely processing and closure of complaints - Participating in ad-hoc meetings for product-specific complaint issues and providing timely feedback on complaint investigations Required Skills and Qualifications To be successful in this role, you will need to have: - 1-3 years of related experience in the pharmaceutical industry - Knowledge of quality functions in the pharmaceutical industry - Excellent problem-solving, attention to detail, and organizational skills - An ability to work in a team-oriented, flexible, and proactive manner - Analytical skills and ability to multitask in a stressful environment Benefits As a Product Complaint Specialist with our organization, you will enjoy a range of benefits including: - Flexible working policies, including up to 50% remote work - Private medical care, life, and health insurance - Gender-neutral paid parental leave Why Choose Us? Our organization offers a unique opportunity to join a diverse cross-cultural team and drive real business impact. With a focus on innovation and progress, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.