Job summary At UnifyCX we believe in growing together. We empower our people with opportunities to lead thrive and embrace new challenges. If you're passionate about teaching and helping people become the best version of themselves this opportunity is for you. Responsibilities - Prepare and provide on premise and/or virtual training for new hires. - Ensure that knowledge checks are in place to guarantee preparedness for handling customer phone interactions. - Provide ongoing training of new and updated information products and processes. - Create a positive and engaging virtual learning environment. - Develop team skills in areas of customer service and communication. - Ensure that all team members receive appropriate motivation direction coaching and feedback to achieve the learning objectives. - Assemble and distribute course materials and teaching aids. - Track completion of training and all testing results by employee. - Provide feedback to management regarding individual attendance and progress during training and nesting. - Coordinate with training management to identify new training needs and recommend additional learning material as appropriate. - Assist with on-going training needs. - Provide production floor support during nesting. - Other duties as required. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora