Job summary The position holder is responsible for transaction monitoring inspecting and proposing measures to correct or improve the supported account/s final output and processes that conform to customer and company protocols in order to meet established customer quality requirements. Qualifications - At least 6 months of quality auditing case management compliance auditing customer service or scheduling oversight. - Previous experience in BPO or Customer Service and/or healthcare / technical account. - Familiarity with software systems/platforms. - Excellent verbal and written communication skills. Responsibilities - Basic leading others. Demonstrates leadership through personal action. - Basic creativity and innovation. Actively contributes to brainstorming sessions in his/her work area to generate new ideas. Skills - Intermediate technical credibility. Able to adapt and meet some complex or non-routine situations. - Basic results orientation and accountability skills. Checks on own work to ensure all steps are completed accurately takes action to correct substandard work and takes pride and ownership in one's work. Benefits - 2 days off - 5 working days. Monday to Sunday 7:00 a.m. to 6:00 p.m. it depends of the availabity and the client's needs (a maximun of 40 hrs per week). - Indefinite-term contrat / Permanent. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora