As a **Technical Support Analyst** you will track, monitor and request driver detention from the customers, and will carry out responsibilities in the following functional areas: detention tracking, detention requests and order entry for loads qualifying for detention. **Some of your responsibilities are but are not limited to**: - You will be providing technical support to customers, answering basic to complex questions on functionsrelated to our software products. - It will be your responsibility to make sure all of the customer’s questionsand concerns are answered in a highly positive, professional, and customer-centric manner. **Salary**: $4,000,000 - $4,500,000 per month Application Question(s): - Do you have experience in technical support? - Do you have experience in Logistic areas? **Language**: - English (preferred)