Operations Expert "> We're seeking a skilled professional to join our team and contribute to the success of our operations. As an Operations Analyst, you will play a critical role in ensuring the smooth functioning of our logistics, transportation, and customer service processes. "> Your primary responsibilities will include: "> "> - Managing and coordinating logistics requests to ensure timely delivery of goods and services. "> - Supporting the deployment and maintenance of our fleet of vehicles and equipment. "> - Providing exceptional customer service and resolving any issues that may arise during the delivery process. "> - Collaborating with cross-functional teams to identify areas for improvement and implement process enhancements. "> "> To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. You should also be proficient in using technology to manage and track logistics and customer data. "> We offer a competitive salary and benefits package, including access to ongoing training and development opportunities. If you're a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity. "> About Us "> We are a dynamic and fast-paced organization that values collaboration, creativity, and innovation. We're committed to providing our customers with the highest level of service and support, and we're looking for talented professionals like you to help us achieve our goals. "> Benefits "> We offer a range of benefits to support your physical and mental well-being, including health insurance, paid time off, and access to employee assistance programs. We also provide opportunities for professional growth and development through ongoing training and education. "> What We Offer "> In addition to a competitive salary and benefits package, we offer a range of perks and incentives to support your success, including: "> "> - A monthly compensation. "> - Access to Platzi while you are part of the program, so you can keep developing your skills even further. "> - Round Trip tickets from your country of origin to the operational sites. "> - Housing during your stay at our operational sites. "> - Travel Insurance. "> - Transportation means from the living quarters to the operational site. "> - Groceries allowance or dining while at our operational sites. "> "> Traits Required "> This training program might be the right one for you if you have: "> "> - Emotional intelligence: Having the ability to identify, understand, and manage your own emotions, as well as to recognize and respond to the emotions of others. "> - Assertive communication: Capable of expressing your own thoughts, feelings, and needs in a clear, direct, and respectful manner, while also respecting the thoughts, feelings, and needs of the other person involved in the conversation; "> - Solution orientation: Having a mindset or approach in which you focus on finding solutions to problems or challenges, rather than dwelling on the negative aspects of the situation. "> - Versatility: Having the ability to adapt or be flexible in different situations or contexts. "> - Resilience: Having the ability to recover and bounce back from adversity, challenges, or stress. "> - Travel requirements: Having a valid visa for you to safely travel to and from the operational sites assigned. "> - English fluency: Having the ability to speak, read write, and understand the English language with ease and proficiency. "> "> Duties and Responsibilities "> "> 1. Execute and support the logistic requests to ensure facilities and transportation at the operational site. "> 2. Execute and support the logistic requests regarding shipping of spare parts, bots, marketing merch and any other asset. "> 3. Comply with the proper management of Kiwibot's Houses, Offices, Cars and all other assets of the company. "> 4. Be an operations on-site point of contact for the required on-site stakeholders. "> 5. Ensure an optimal fleet deployment and un-deployment. "> 6. Ensure the restaurants have all systems in place to deliver with Kiwibot, providing extensive support if needed. "> 7. Ensure the achievement of the operational goals, KPIs and OKRs, included but not limited to manual loading of the robots and the direct delivery to end consumers when required. "> 8. Execute campus engagement activities as required, including but not limited to interactions with the end customers. "> 9. Create audiovisual content as required. "> 10. Conduct and document market research and surveys as required. "> 11. Implement basic maintenance procedures. "> 12. Keep in constant communication with your direct supervisor about the status of the fleet. "> 13. Implement and support the software updates and changes of the robot fleet. "> 14. Follow all company policies and regulations. "> 15. Comply with the Kiwibot's coexistence policies. "> 16. Comply with the proper management of Kiwibot's Houses, Offices, Cars and all other assets of the company. "> 17. Ensure the house supplies are met and managed as required. "> 18. Follow the Kiwibot U Startup Program syllabus. "> 19. Attend the Kiwibot U startup Program classes. "> 20. Comply by to the Kiwibot U Startup Program evaluation system. "> "> Benefits Received "> Once you finish the program and meet the minimum performance criteria, you will receive: "> "> - A completion certificate of the program. "> - A recommendation letter from Kiwibot for you to use as a reference with other companies. "> - Priority on our HR selection processes whenever we open new positions in the company. "> "> Traits That Matter "> This role requires individuals who are able to: "> "> - Build strong relationships with colleagues and stakeholders. "> - Communicate effectively and assertively. "> - Think critically and solve complex problems. "> - Work independently and as part of a team. "> - Manage multiple priorities and deadlines. "> - Adapt to changing circumstances and environments. "> - Maintain a positive attitude and outlook. "> "> How to Apply "> If you're a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us today! ">"> Job Type: Full-time "> Job Title: Operations Analyst "> Company: Operations Team "> Location: Medellin, Colombia, United States, Middle East or Asia. "> Language: en "> Keyword: OperationsExpert