Customer Care & Help Desk Operator - Support Technologies Camerfirma , founded in 2000 by the Spanish Chambers of Commerce, is one of the leading Spanish Certification Authorities and operates in the Iberian (Spain and Portugal) and Latin American market. Camerfirma is part of Infocert - Tinexta Group , the largest Certificate Authority in Europe and a leading provider of trust-based business solutions for organizations and businesses. Requirements Experience in telephone support areas, preferably in digital certification entities. SSL knowledge Main Responsibilities Skills in identifying and solving software problems Guide users in the use of the company's digital certification solutions Explain technical problems to non-expert users Perform support, installation and configuration of certificates Activation of educational certificate keys Educational Background Student first semesters of careers with emphasis on systems Personal features of the ideal candidate Projected growth Skills in identifying and solving software problems Location Bogota, Colombia Certainty annual Salary Range: 290€ – 300€ Seniority level: Associate Employment type: Full-time Job function: Business Development and Sales Industries: IT Services and IT Consulting #J-18808-Ljbffr