TECHNICAL CUSTOMER SUPPORT REPRESENTATIVE | [HNE645]

Op360 (officepartners360)


Company Description OP360, founded in 2006 by experienced business entrepreneurs, is a fast-growing global workforce solutions provider, offering streamlined outsourcing solutions for brands and businesses. We focus on reducing costs, improving service levels, and growing top-line performance through incredible people, innovative technology, and progressive thought leadership. OP360 delivers 24/7/365 omnichannel experience services, including customer service, technical support, outbound sales, data center operations, application/web development, and back-office solutions. Our core values of integrity and commitment to client's success guide us in enabling business agility and competitive advantage for our clients. Role Description We are seeking confident customer service representatives to join a high-performance work team environment. In this role, you will be responsible for providing an exceptional customer experience to our valued current, past, and prospective customers, primarily through inbound calls. You will deliver Customer Service, Technical Support, Product Support, and Customer Training. Job Responsibilities: - Delivers Customer Service, Product Support, and Customer Training - Troubleshooting Technical issues in the company's platform through calls. - Assist other Product Support teams by taking inbound calls, emails, and chats. - Others related Requirements: - Must be fluent in English (B2+ or above) - High school diploma or equivalent required. - Customer Service experience is a plus. - Basic computer skills - Typing Skills - Soft-Skills Benefits: - Career Advancement opportunity - Competitive salary - Allowances - Extra bonuses - And Many More #J-18808-Ljbffr

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