Join to apply for the Customer Success Specialist role at Source Meridian Join to apply for the Customer Success Specialist role at Source Meridian Direct message the job poster from Source Meridian Senior IT Recruiter | Tech Talent Acquisition Specialist – LATAM | Strategic Partner in Remote Technology Hiring | End-to-End IT Recruitment |… We’re hiring a Customer Success Specialist to join Source Meridian! If you're passionate about cloud technologies and want to be part of the health-tech industry, this is your chance. About Source Meridian We’re a software development company focused on solving the healthcare industry’s most complex challenges. Our specialties include: Health and Life Sciences Technology Experience 3+ years in Customer Success, Account Management, or related client-facing roles Strong communication and interpersonal skills Ability to build long-term client relationships Excellent problem-solving and conflict resolution abilities Ability to understand technical products and translate customer needs to internal teams Familiarity with project management tools (e.g., Jira, Asana, Monday.com) Proficiency with CRM platforms (e.g., HubSpot, Salesforce, Zendesk) Familiarity with data storage and cloud platforms (e.g., Snowflake, AWS, Azure) Advanced knowledge of SQL to query customer data and generate insights. Key Responsibilities Onboard and support new clients to ensure adoption and satisfaction from a technical perspective (setup, permissions, data delivery, etc.) Act as the primary point of contact for assigned accounts Monitor customer health and proactively address risks or concerns Collaborate with Sales, Product, and Operations teams to improve the customer experience Gather feedback and provide insights to guide product and service improvements What we offer Permanent contract Continuous learning and growth environment Benefits package focused on health and well-being Competitive salary based on experience This position is open only to candidates residing in Colombia At Source Meridian , you'll be part of one of the top tech-health companies. If this sounds like you — or someone you know — apply now or share this opportunity! We’d love to meet you! Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries IT System Data Services Referrals increase your chances of interviewing at Source Meridian by 2x Get notified about new Customer Success Specialist jobs in Colombia . Junior Customer Support Specialist (Remote) | 100% Remote SaaS Support position with growth opportunity Bogota, D.C., Capital District, Colombia 5 days ago Bogota, D.C., Capital District, Colombia $800.00-$1,300.00 1 month ago Bogota, D.C., Capital District, Colombia 11 hours ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia $800.00-$1,300.00 1 month ago Customer Success Manager (Podcast Company) Customer Success Manager (Podcast Company) Bogota, D.C., Capital District, Colombia $800.00-$1,300.00 1 month ago Senior Customer Success Manager (Podcasts) Client Success Manager - 0607 - Colombia Client Success Manager - 0594 - Colombia Senior Customer Success Manager (Podcasts) Bogota, D.C., Capital District, Colombia $800.00-$1,300.00 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr