**About Us**: **Our mission is to provide solutions that help consumers resolve delinquencies, enabling them to achieve financial stability and peace of mind.** **Our vision is to recover $240 million in delinquent accounts while fostering a culture of shared success—ensuring that profits are distributed across the Empire, from executives to collectors.** **We are a culture-driven company anchored in Inspiration, Accountability, Transparency, Discipline, Alignment, and Results. These core values guide everything we do—from internal collaboration to external service delivery.** **At the heart of our organization is a commitment to personal, professional, and financial growth. We celebrate high performance and hold ourselves accountable for delivering real, measurable results—for our clients and each other.** **Job Summary**: **The Collector role is the foundation of our recovery operations. As an entry-level position, your primary responsibility is to locate consumers and notify them of their delinquent accounts. This is a mission-critical role that initiates the recovery process, making it one of the most important within our organization. Success in this role requires discipline, resilience, and consistency, as you will be expected to manage a high volume of outbound calls daily.** **We offer a seamless onboarding and training experience designed to equip you with the tools and strategies necessary for success. Our goal is to accelerate your growth into advanced roles in negotiation, leadership, and account management.** **Working Hours: Monday-Friday 7 am - 3:30 pm (PST)Responsibilities**: - **Make 400-450 outbound calls per day**: - **Meet and exceed monthly collection goals of $10K**: - **Document all activity accurately in our system**: - **Follow scripted workflows and comply with all legal requirements**: - **Multitask between web tools, note systems, and call scripts** **What We’re Looking For**: - **High energy and phone confidence**: - **Strong self-discipline and resilience**: - **Ability to stay focused under pressure**: - **Excellent time management and communication skills**: - **Commitment to team goals and accountability**: - **Must be available to work Saturdays** **Compensation & Benefits**: - **Base Pay: E£14,400 - E£42,135.74/month (base + bonus)**: - **Incentives: Daily performance bonuses & monthly commission**: - **Growth: Promotion to Closer or Leadership roles in 90 days (based on performance)** **Perks**: - **Paid training**: - **U.S. holidays paid**: - **3 paid sick days after 90 days**: - **Ongoing education and career development** **Remote Work Requirements (BYOD)**: - **Computer: Desktop or laptop (no tablets/Chromebooks), Windows 10+ or macOS 11+**: - **Processor: Intel i5 or AMD Ryzen 5 or better**: - **Memory: 8GB minimum (16GB preferred)**: - **Storage: 256GB (SSD preferred)**: - **Display: 1366x768 minimum (1920x1080 recommended)**: - **Internet: Minimum 20 Mbps download / 3 Mbps upload, stable connection under 100ms latency**: - **Accessories: Webcam (HD), headset with mic, keyboard/mouse**: - **Other: Updated antivirus, modern browser, camera must remain on during training** **Applicants without the minimum setup will not be considered.** **Diversity & Inclusion**: **Empire Cooperative is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.** **We’re growing fast—and now is the best time to join us as we expand our global team.** **Career Progression Path: Collector I → Closer → Team Lead → Manager** **How to Apply: Submit your resume today