At UnifyCX, we seek talented, goal-oriented individuals to join our team as Retention Agents. If you have experience in customer retention within the telecommunications industry and possess an advanced level of English, we want to hear from you. What were looking for: Proven experience in customer retention in the telecommunications sector English proficiency at a C1 level or higher Strong communication and problem-solving skills A customer-focused mindset and a results-driven attitude Role Details: 8-hour shifts starting between 8:00 AM and 9:00 PM Two days off per week On-site position based in Barranquilla, Colombia If you meet the requirements and are ready to take on a new professional challenge, apply now and become part of a company that values talent and encourages growth.