Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers—amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility—our people are energized problem solvers who take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you, we would love to have you join us! Job Description Support Contract and Project Administrator to control, review, release, and close all transactions entered by Services in SAP, ensuring their correct invoicing. Support the Customer Care team in Techconnect billing and HYB contracts. Follow-up and control the DMR report to help monitor the billing of contracts according to internal procedures. 1. Review, validate, and release required Contracts/Projects 2. Review, validate, and complete required service confirmations 3. Generate final quotations for field service 4. Generate, analyze, and follow up the billing blocks report 5. Follow the OME process prior to releasing a new contract for validation 6. Implement OME process in ProMs for TechConnect contracts 7. Review Backlog bridge report 8. Review Fixed Price Report for finance and communicate comments per Internal Control 9. Validate profitability reports 10. Validate shipments COPA 11. Coordinate with CSM Management on causal explanations for business review 12. Obtain and review the Backlog Report with the team 13. Enter approved credit note requests and CMR in SAP 14. Review aging report and explain discrepancies to Business Unit and Accounts Receivable Team 15. Ensure billing dates are correctly generated in SAP 16. Manually generate invoices for Brazil 17. Coordinate with Contracts team on invoices not issued within the month - Brazil 18. Enter hours for SMS, Migrations, Pemex, and Training – Mexico 19. Prepare weekly utilization report 20. Follow up daily on billing monitor 21. Interface with Sales, Finance, Proposals, Tax, and Controllership 22. Communicate with Distributors and customers regarding billing and administrative topics 23. Collaborate with GEBS for activity transfers Skills, Knowledge, Experience, and Education Education & Experience - Bachelor’s degree in administration, Industrial Engineering, or equivalent - ERP knowledge, specifically SAP - Proficiency in English preferred - At least two years of relevant experience Temperament - Energetic, motivated, and open to new approaches - Adaptable to change - Proactive with strong problem-solving skills - Courageous in sharing viewpoints - Analytical and communicative Factors of Complexity - Strong teamwork skills - Ability to operate in complex environments - Multitasking capability - Flexibility to organizational changes - Excellent communication skills What We Offer Our benefits include: - Comprehensive mindfulness programs with Calm membership - Volunteer Paid Time Off after 6 months - Charitable donation matching program - Employee Assistance Program - Personalized wellbeing programs via OnTrack - Access to on-demand professional development courses We value diversity and encourage all to join us in shaping the future of our organization. #LI-EV1 #LI-Hybrid Our hybrid policy expects employees to work at least Mondays, Tuesdays, and Thursdays onsite unless otherwise required for business reasons. #J-18808-Ljbffr