Job Title: Senior Program Manager The primary responsibility of this role is to oversee the delivery of our internal platform, ensuring timely and successful completion of projects. This involves coordinating efforts across multiple teams, managing budgets, and prioritizing tasks. As a bridge between stakeholders and engineering teams, you will track progress, resolve dependencies, and facilitate Agile ceremonies. Reporting to the product owner, you will align platform delivery outcomes with operational goals. The ideal candidate will have a strong background in project management, with experience in SDLC methodologies like Agile (Scrum or Kanban), and proficiency in project management tools like JIRA. Familiarity with reporting and data visualization tools, modern development tools, version control systems (e.g., Git), and CI/CD pipelines is also required. This role offers opportunities for career advancement and professional growth. You will work in a collaborative environment with a team that values adaptability, resilience, creativity, and curiosity. Our benefits package includes healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, and complimentary games. We are an equal opportunity employer, committed to diversity and inclusion. We welcome qualified applicants from diverse backgrounds and experiences. Responsibilities: - Oversee the execution of our projects and features - Track progress, resolve dependencies, find and address risks, and facilitate Agile ceremonies - Monitor our project performance and key performance indicators (KPIs) - Manage changes in project scope while keeping platform users informed and aligned - Be the primary contact between our engineering teams, product owners, and users - Estimate our costs and timelines, ensuring adherence - Look for opportunities to improve our support and delivery processes; use data-driven approaches to identify bottlenecks and promote the use of tools and automation - Monitor our capacity, ensuring sustainable workloads while meeting business demands Qualifications/Skills: - 8+ years in software engineering related roles - 5+ years in a technical role focused on project delivery, roadmap creation, budget management, and capacity management, with at least 3 years managing large cross-organization programs - Expert in SDLC methodologies like Agile (Scrum or Kanban), and project management tools like JIRA - Familiarity with reporting and data visualization tools - Familiarity with modern development tools, version control systems (e.g., Git), and CI/CD pipelines - Familiarity with programming or system architecture Benefits: - Health Benefits - Medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan. - Professional Development - Training and development programs, opportunities for career advancement and tuition reimbursement - Work-Life Balance - 15 vacation days, paid holiday closure and paid sick leave - Meaningful Work - Opportunity to directly contribute to the development of titles - Additional Perks - Meal card ($400,000 COP per month), game credits and console reimbursement program About Us: We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.