Quantic is a cloud-based point of sale solutions company based in King of Prussia, PA (USA). We are looking for a full-time contract **Onboarding Coordinator** who can communicate with customers and troubleshoot POS issues, including basic network connectivity problems. Additional responsibilities for the position include: - Resolving tickets according to the Service Level Agreement (SLA) - Menu Building/ Programming - POS scheduling - Communicating with customers - Understanding POS reporting - Remote POS installations - Hardware setup and shipping - Technical documentation **Job Type**: Full-time **Required**:REQUIRED** B2 English or higher. **Salary**: See table (Negotiable) **Schedule**: - 8-hour shift (with 1 hour for lunch, totaling 9 hours) - Day shift **Education**: - University/Technical degree (preferred) - Customer Service/Technical Support Courses (preferred) **Experience**: - Technical support/Installations: 2 years - Customer service: 3 years **Type of Position**: Full-time **Expected Start Date**: 03/03/2025 **Job Types**: Full-time, Permanent Application Deadline: 28/02/2025 Expected Start Date: 03/03/2025