Student Relations Technician As a key member of our team, you will be responsible for supporting the management of student records, data input, reconciliation, correspondence and public contact. You will communicate with students and/or parents in appropriate areas of student information, progress, or concerns. Performs a variety of complex and specialized activities related to student records and all compliance issues related to Average Daily Attendance (ADA) and State educational mandates. "> Job Description - Schedule orientation for incoming students. - Comply with expulsion, ELL and special education, re-enrollment and reinstatement enrollment protocols. - Ensure all required student enrollment paperwork is complete and correct. - Accurately input student information into SIS including immunizations, enrollment dates, school track, and supervising teacher. - Properly issue and track student work permits. - Provide quality customer service. - Answer all incoming telephone calls and handle them in the appropriate manner. - File documents in student folders. Compliance - Track and record ADA accurately. - Audit student work samples as well as all documents that require mandatory compliance. - Check report cards for completeness and accuracy before going to the registrar. - File student homework away. - Conduct Orientations for new students. - Assist teachers with problem-solving issues with compliance and PLS. - Create and maintain compliance and ADA checklists. - Verify and confirm ADA in SIS system with form and tracking number. - Submit compliance error reports to management. - Adhere to attendance policies. Knowledge, Skills, Licenses, Certifications, Etc - Demonstrates excellent customer service skills including the ability to greet customers in a friendly manner and provide responsive, timely, and accurate follow-up to questions and inquiries. - Multi-tasking skills; ability to react and respond to changing circumstances, procedures. - Respond to requests and inquiries from students, visitors, employees, and supervisors. - Able to work under tight deadlines and handle multiple requests or interruptions while still completing projects or work assignments in a timely manner. - Ability to communicate effectively both orally and in writing. - Ability to work independently with minimal direction. Minimum Qualifications - High School Diploma or General Education required. - Two years of work experience in a fast-paced clerical support position in a professional business setting. - Good attention to detail and maintain accuracy of work. - Good record keeping techniques that demonstrate desirable planning and organizational skills. - Prepare general, statistical, and special reports. - Proficient or Intermediate skills in MS Office (Word, Excel, PowerPoint, Outlook). Travel is an essential function of this job and the employee may need to travel frequently. The Physical Requirements of the job are as follows: - Mental Demands: high workflow management, high project coordination. - Finger Dexterity: using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. - Talking: especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly. - Average Hearing: able to hear average or normal conversations and receive ordinary information. - Average Visual Abilities: ordinary acuity necessary to prepare or inspect documents or operate machinery. - Physical Strength: sedentary work. Sitting most of the time, and occasionally exerts up to 10 lbs. of force (almost all office jobs).