• PLEASE SUBMIT YOUR CV IN ENGLISH •Project Manager - Telecom ServicesLocation: Bogotá, ColombiaPosition: Full-TimeJob Overview:We are seeking a proactive and results-driven Project Manager to join our team.This role will oversee end-to-end VoIP and ISP project execution, ensuring on-time delivery, adherence to quality standards, and high client satisfaction.The Project Manager will lead cross-functional teams, manage timelines, and serve as the primary point of contact for internal and external stakeholders.Ideal candidates will have expertise in telecom, strong leadership abilities, and a passion for structured, high-impact project delivery.If you are extremely organized, pay attention to the smallest details, very structured in your day-to-day, and goal-driven-this is the place for you!Key Responsibilities:Project Leadership:Manage the full lifecycle of VoIP, ISP, and network deployments across multiple clients and locations.Develop detailed project plans, track milestones, and adjust schedules as needed to meet deadlines.Lead cross-functional teams, including field technicians, provisioning, engineering, and support teams.Client & Vendor Engagement:Act as the primary point of contact for clients throughout the project lifecycle.Handle escalations, resolve technical delivery issues, and ensure client satisfaction.Collaborate with ISPs, hardware vendors, and third-party tech partners to ensure smooth project execution.Service Delivery Oversight:Ensure service delivery aligns with SLAs, quality standards, and operational goals.Standardize and continuously improve delivery processes, documentation, and workflows.Drive onboarding of new services and ensure a smooth transition from installation to support.Reporting & Communication:Provide regular updates to leadership and stakeholders regarding project status, risks, and key performance indicators (KPIs).Maintain accurate project documentation within project management (PM) and CRM systems.Table Stakes:3-5 years of experience in telecom project management and/or service delivery.Proven ability to manage technical rollouts at scale-multi-site VoIP, ISP, or network installations.Strong organizational, leadership, and client-facing communication skills.Experience coordinating with ISPs, VoIP providers, and field service technicians.Familiarity with networking concepts (e.g., firewalls, routers, switches).Opportunity Landscape:Exceptional growth opportunity to make a significant impact while supporting multiple companies.Chance to build a strong professional reputation working with high-performing leadership teams.Performance-based bonus and profit-sharing opportunities.Competitive salary, benefits, and a dynamic, fast-paced company culture.Compensation & Benefits:Paid Time Off (PTO):Staff earn 1 PTO day per quarter and 2 PTO days in the final quarter, totaling 5 PTO days per year.Observed Public Holidays:New Year's DayGood FridayMemorial DayIndependence DayLabor DayThanksgiving DayChristmas DayRecognition Programs:Excellence Fund: $6,000 USD award vested after completing 2 years of service.Eligible to continue earning $6,000 annually by maintaining outstanding performance.Fund withdrawals available after 5 years of continuous employment.Additional Benefits:Holiday cash back giftsRecognition awardsHealth insurance for LATAM-based employeesOther Requirements:Clear Communication in English:Must demonstrate fluency in both written and verbal English.Able to participate in meetings, write emails, and collaborate effectively with U.S.-based teams.Previous Experience Working with U.S. Companies:Familiarity with U.S. work culture, time zones, communication expectations, and accountability standards is required.This is an on-site position based in Bogotá, Colombia. #J-18808-Ljbffr