Customer Experience Coordinator Role This role is responsible for shaping and amplifying the company's positioning across all customer journeys and market touchpoints. Key Responsibilities: - Develop core brand materials to ensure consistent visual and verbal identity. - Oversight of content and visual consistency across various channels. - Delivery of meaningful experiences through events, campaigns, and client advocacy programs. Qualifications: - Proven experience in brand strategy and positioning. - Maintenance and evolution of brand guidelines to ensure consistent visual and verbal identity. - Strong content planning and production skills across various mediums. - Experience managing copywriting and design functions to deliver cohesive brand communication. - Proficient in developing sales collateral such as decks and case studies. - Hands-on experience planning and executing client engagement initiatives. - Solid project management abilities with a track record of delivering campaigns on time and at high quality. Benefits: - Paid time off. - Unlimited access to professional educational resources. - Remote work laptop. - Career path development. - Challenging projects with international clients.