Call Center Customer Service Representative We are a Custom Closet Company and Blinds. Role Description This is a full-time remote role for a Call Center Customer Service Representative. The representative will provide excellent customer service, handle lead pre-qualification, manage customer inquiries and complaints, resolve issues, and ensure customer satisfaction. They will also maintain customer records, update databases, and conduct research as needed. Qualifications Customer Service skills, including handling inquiries and complaints Experience with CRM (training provided) Strong problem-solving and conflict resolution skills Excellent bilingual communication skills (English and Spanish) Ability to work in a fast-paced, team-oriented environment Attention to detail and strong organizational skills Experience using CRM software High school diploma or equivalent Seniority level Entry level Employment type Full-time Referrals increase your chances of interviewing at Closets & Blinds by 2x. Get notified about new Call Center Customer Service Representative jobs in Medellín, Antioquia, Colombia . #J-18808-Ljbffr