Customer Support Representative We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative. As a key member of our support team, you will be responsible for providing exceptional customer service via chats, emails, and phone calls. You will also be expected to build positive relationships with customers, resolve issues in a timely manner, and maintain a high level of product knowledge. Key Responsibilities: - Provide timely and effective support to customers via various communication channels. - Build strong relationships with customers through proactive and personalized support. - Identify and resolve customer issues in a professional and courteous manner. - Stay up-to-date with product knowledge and feature updates to provide accurate information to customers. - Collaborate with internal teams to resolve complex customer issues. Requirements: - Bachelor's degree in Business, Communications, or a related field. - At least 6 months of experience in a customer-facing role. - Excellent written and verbal communication skills. - Ability to work in a fast-paced environment and adapt to changing priorities. - Proficiency in Microsoft Office and Google Suite. - Native fluency in Spanish and English (B2 level). Benefits: - Flexible schedule and remote work options. - Competitive compensation package. - Ongoing training and development opportunities. - A collaborative and dynamic work environment. Apply now to take the first step towards a rewarding career as a Customer Support Representative!