Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! What you will be doing Under general supervision of the Accounts Receivable Manager, the A/R Specialist is responsible for ensuring invoices are paid in an efficient and timely manner according to customers payment terms. The Specialist is responsible for performing tasks requiring quick resolution of issues; includes providing account reconciliation, performing payment research and dispute resolution for US Based Customers . Collect payments on World Customs Brokerage and World Courier Inc Invoices. Collaborate with Brokerage team to ensure customers invoices and back-up documentations are sent in a timely manner. Generate Debit and Credit Memos where needed. Work over a broad network of internal departments and customer’s organizations to ensure billing, statements, disputes, and returns are completed to the customer’s expectation. Performs in-depth customer payment analysis to properly record actions required to resolve disputed items; responsible for the activities involving tracing sources of error, correcting billing documentation, and processing final billing. Review large and high-profile accounts. Overall team-player who will be looked upon as the “go-to” system resource Identifies payment discrepancies and initiates dispute resolution process; performs follow up procedures as needed. Maintain frequent contact with internal and external customers in order to address all payments, disputes and return issues are resolved. Ensure appropriate and timely processing of requests for the return of customer credit balances. Generate reporting to internal & external parties. Perform related duties assigned. What your background should look like Requires broad training in fields such as business administration, or similar vocations generally obtained through completion of a two-year degree or equivalent combination of experience and education. Normally requires up to 1-2 years of directly related and progressively responsible experience. Ability to communicate effectively both orally and in writing. Knowledge of SAP & IES System. Demonstrated ability to resolve issues quickly, problem solve and escalate appropriately. Knowledge of general accounting principles Familiarity with credit and collection operations procedures, including reconciliation of A/R activity Strong interpersonal skills Strong reconciliation skills Strong mathematical and analytical skills Strong organizational skills; attention to detail Knowledge of Microsoft programs; extensive knowledge of Excel Advanced English communication skills The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The noise level in the work environment is generally quiet. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. 75% or more time is spent looking directly at a computer. Associate is frequently required to stand, walk (or otherwise be mobile). Ability to deal with stressful situations as they arise. What Cencora offers All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location. Schedule Full time Affiliated Companies Affiliated Companies: World Courier Inc