Get AI-powered advice on this job and more exclusive features.Manage and analyze Tekniplex orders, ensuring the fulfillment of the procedures involved, optimizing time and resources to ensure the quality of customer service.Key Responsibilities:Prepare and send pending report.Prepare out of stock report.Invoicing follow-up.Telephone attention.Active participation in improvement projects generated or required by the organization or the area manager.Responsibilities:Guarantee the updating of the information in the system, dates, quantities, price, address, schedules and other conditions required for the management of the order.Follow up on production dates.Ensure the fulfillment of customer service agreements.Analyze and control inventories according to the line of business and customers assigned MTO orders and MTS orders.Guarantee the result of the performance indicator, complaints and claims, returns, out of stock, effectiveness in deliveries, for the decision making process of Customer Service.Qualifications:Proven experience in customer service. 3+ years.Excellent verbal and written communication skills in both spanish and English B1Strong organizational and multitasking abilities.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionCustomer Service, Manufacturing, and DistributionIndustriesPackaging and Containers Manufacturing, Plastics Manufacturing, and ManufacturingReferrals increase your chances of interviewing at Empresa Confidencial by 2xGet notified about new Customer Support Analyst jobs in Bogota, D.C., Capital District, Colombia.Bogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 2 months agoJunior Customer Support Specialist (Remote) | 100% Remote SaaS Support position with growth opportunityBogota, D.C., Capital District, Colombia 23 hours agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 week agoTechnical Customer Service Analyst 2 - C10Bogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 1 week agoAUXILIAR DE CALIDAD Y EXPERIENCIA DEL CLIENTEBogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 4 days agoBogota, D.C., Capital District, Colombia 4 days agoBogota, D.C., Capital District, Colombia 3 days agoBogota, D.C., Capital District, Colombia 17 hours agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 4 days agoBogota, D.C., Capital District, Colombia COP2,300,000.00-COP2,700,000.00 18 hours agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 4 days agoBogota, D.C., Capital District, Colombia 11 hours agoBogota, D.C., Capital District, Colombia 2 months agoCustomer Support Specialist(ServiceNow, Basic SQL and technical troubleshooting)Bogota, D.C., Capital District, Colombia 1 week agoCustomer Support Specialist (Latin America)Bogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia $600.00-$800.00 3 weeks agoBogota, D.C., Capital District, Colombia $600.00-$800.00 1 month agoBogota, D.C., Capital District, Colombia 2 months agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 11 hours agoBogota, D.C., Capital District, Colombia 4 days agoBogota, D.C., Capital District, Colombia 1 week agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr