Job Description We are seeking a skilled professional to fill the role of Senior Benefits Analyst (Tier 2). This individual will be responsible for analyzing and resolving benefit-related variances, collaborating closely with benefit carriers and internal teams to ensure timely and accurate resolutions. This position requires strong analytical skills, attention to detail, and excellent communication skills. The ideal candidate will have experience in benefits analysis and problem-solving, as well as proficiency in Microsoft Office, including intermediate Excel skills. Responsibilities - Analyze and resolve benefit-related variances in our CRM system - Collaborate with benefit carriers and internal teams to ensure seamless communication - Own the resolution process for benefit reconciliation discrepancies - Conduct detailed audits of benefit plans as needed - Recommend process improvements to management Required Skills and Qualifications To be successful in this role, you will need: - Bachelor's degree preferred (or equivalent experience) - 2+ years in a benefits-related role, with experience supporting U.S.-based clients - Prior experience in a PEO environment, especially in Benefits or Accounting, is a plus - Advanced level of English – C1 - Proficiency in Microsoft Office, intermediate Excel skills - Strong knowledge of benefit plans and carrier invoicing - Excellent interpersonal and communication skills Benefits We offer a dynamic work environment that values collaboration, innovation, and continuous improvement. If you are a detail-oriented professional with a passion for benefits analysis and problem-solving, we would love to hear from you. Seniority Level and Employment Type This is a mid-senior level, full-time position.