Why SoftwareOne? Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business, and for the employees around you. SoftwareOne employees are energized, agile, and are laser focused on delivering extraordinary Customer Happiness and results. Our leaders encourage their teams and provide a working environment that delivers incredible levels of Employee Happiness. We are low ego. Our leaders operate with a high level of teamwork but can work at speed to lead change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation. The role We are thrilled to announce an opportunity to join our team as: Access Management Analyst – AD and M365 SoftwareOne Scope: Full Time-Permanent | Office: Medellín | Hybrid Model What are the daily responsibilities in this role? Manage user accounts in Active Directory and Microsoft 365. Create, modify, disable, or delete access according to the employee lifecycle (onboarding, role change, offboarding). Ensure that access is granted based on the principle of least privilege. Monitor unauthorized or suspicious access activity. Assign and review permissions in security groups, distribution lists, and shared resources. What we need to see from you We would expect you to have as Required: Technician, technologist, or professional in systems engineering or related fields, with at least 6 months of experience in access management using Active Directory and M365. Knowledge Administer user accounts in Active Directory and Microsoft 365 , ensuring proper functionality. Create, modify, disable, or delete access according to the employee lifecycle (onboarding, role changes, or offboarding). Ensure that access management practices comply with internal security and compliance policies. Monitor and report unauthorized access or suspicious activity. Manage access to applications integrated with Azure AD and Microsoft 365 . Handle requests and tickets related to system access, shared folders, email, applications, and more. Document operational procedures and keep user manuals up to date. Why should you join our team? Creative culture with lived values for an appreciative and supportive work environment. Employee recognition programs. A variety of training and development opportunities. Work-life balance. Referral bonus program. Multicultural interaction. Contribution to society through employee initiatives. Corporate events. Newest technologies for our clients and colleagues. And much more! Job Function Software & Cloud #J-18808-Ljbffr