Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Sunny Bliss Plumbing & Air Business Development | Consultant | Project Manager | Ex-TikTok Join Sunny Bliss Plumbing & Air — Where You’re More Than Just a Voice on the Phone Miami-based company | Remote from Colombia At Sunny Bliss Plumbing & Air , we brighten homes across Miami with expert HVAC and plumbing service — and behind every satisfied customer is a CSR who truly cares. We’re a fast-growing, family-owned company, and we’re hiring a full-time, remote Customer Service Representative based in Colombia . If you're fluent in English, organized, and ready to be part of a supportive, fast-paced team, this is your chance to grow with a company that sees and values your contribution. What You’ll Do Be the warm, professional voice of Sunny Bliss over phone, text, and email Book service appointments and dispatch techs using ServiceTitan Follow up with customers post-service to ensure complete satisfaction Support field crews and manage updates through our scheduling tools Keep records accurate in our CRM and follow team processes Assist with membership sales and customer retention Do Inbound and Outbound calls What We’re Looking For Based in Colombia with reliable high-speed internet High fluency in spoken and written English (Required) 1+ year of customer service experience (it is a plus for HVAC/plumbing background) Tech-savvy, reliable, and self-motivated in a remote environment Aligned with our core values: Integrity, Accountability, Constant Improvement, Teamwork, and Desire to Win What We Offer Competitive compensation (discussed during the interview process) Performance-based incentives Ongoing training and growth opportunities Long-term, stable role with a fast-growing U.S. company Supportive leadership and growth opportunities A culture where you’re seen, heard, and supported How to Apply To be considered, please send the following to admin@sunnybliss.com: Your full name Your phone number Your CV / resume (PDF preferred) If you meet our initial qualifications, you’ll receive an invite link to complete a brief video interview We look forward to meeting you and growing together. – The Sunny Bliss Plumbing & Air Team Seniority level Seniority level Entry level Employment type Employment type Full-time Industries Construction Referrals increase your chances of interviewing at Sunny Bliss Plumbing & Air by 2x Sign in to set job alerts for “Bilingual Customer Service Representative” roles. Customer Service Agent (Full remote within Colombia) Customer Service Assistant (Fully Remote) Bogota, D.C., Capital District, Colombia 2 days ago Bogota, D.C., Capital District, Colombia 4 days ago Bogota, D.C., Capital District, Colombia 3 weeks ago Customer Service Representative (Latin America) Bogota, D.C., Capital District, Colombia $760.00-$980.00 2 weeks ago Customer Service Representative (Colombia) (Remote) Bogota, D.C., Capital District, Colombia 4 weeks ago Bogota, D.C., Capital District, Colombia 3 weeks ago Customer Support Specialist (Incident Resolution) Customer Support Representative, OpenApply Bogota, D.C., Capital District, Colombia 2 days ago Onboarding & Training Specialist (EST - Remote, Global) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr