Description Kenvue is currently recruiting for: **Invoice to Cash Manager** **Job Description**: Kenvue is recruiting for an Invoice to Cash Manager to oversee its Invoice to Cash team, encompassing Credit Management, Collections, Disputes/Deductions Management, Cash Applications, and AR Reporting. As a Manager, you will lead daily operations, drive process improvement initiatives, and execute against strategic objectives set by senior leadership while adhering to compliance and performance standards. This is an exciting opportunity that will offer exclusive access to a network of financial professionals worldwide. This network will help you build on your current skills and explore opportunities to grow your career at Kenvue. Within Kenvue’s Invoice to Cash team, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience. **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. **What You Will Do** Leadership and People Management: - Provide direction, guidance, and support to the team serving as a key point of escalation for all team members - Collaborate with teams across finance, sales, customer service, and IT to facilitate smooth processes and resolve operational issues promptly. - Maintain effective working relationships with internal and external stakeholders, aiming to meet and exceed established service levels. - Foster a culture of compliance, continuous improvement, and proactive problem-solving within the team. Drive Operational Excellence - Support in establishing and tracking against key KPIs and assess risks and opportunities to address within the team’s scope while sharing insights across key stakeholder groups frequently. - Serve as a key leader in driving enterprise technology implementation and deployment while ensuring consistent use of standardized platforms and tools. - Ensure all processes are compliant with internal and external audit requirements. Credit Management Oversight - Drive the execution of the Credit Management process to ensure accurate customer assessments, credit limit approvals, and risk monitoring. - Execution oversight inclusive of but not limited to: - Assess customer creditworthiness and assign risk ratings. - Set and approve credit limits based on customer needs and risk. - Manage customer credit holds and communicate status updates. - Document all assessments and update customer records regularly Collections Management Oversight - Drive the execution of the Collections Management process to ensure timely account updates, and efficient payment follow-ups. - Execution oversight inclusive of but not limited to: - Manage new customer setups and assign profiles to collections specialists. - Generate and review collections worklists for timely follow-ups. - Send correspondence and past due notices to maintain payment schedules. - Assess high-risk accounts, initiate final demand notices, and assign to collection agencies as needed. - Update and monitor doubtful debt reserves, write-offs, and DSO metrics regularly. Cash Applications Oversight - Drive the execution of the Cash Applications process to ensure timely and accurate posting of customer payments, including payment matching and reconciliation. - Execution oversight inclusive of but not limited to: - Receiving of remittance advice - Receiving and posting payments - Contacting customers for missing remittance details - Processing receipts and allocating cash - Posting/reconciling AR activity to the general ledger Deductions/Dispute Management Oversight - Drive the execution of the Deductions/Dispute Management process and drive continuous improvement efforts - Execution oversight inclusive of but not limited to: - Identification of customer deductions - Collection of support documentation - Root cause analysis and deduction resolution - Process deduction adjustments and write-off balances - Reporting & Analytics Qualifications **What We Are Looking For** Required Qualifications - Bachelor’s degree in finance, accounting, or a related field. - Minimum of 8-10 years of relevant Finance experience, with expertise across Credit Man