Job Description: The Process and Quality Assurance Specialist is a key role in our organization, responsible for designing, optimizing, and maintaining operational processes related to Data Centre operations. This includes ensuring efficiency, compliance, and continuous improvement within the facility. Responsibilities: - Design and implement operational processes tailored to the Data Centre environment. - Identify inefficiencies and implement streamlined workflows to enhance Data Centre performance and reliability. - Lead efforts to obtain and maintain relevant ISO certifications and EPI compliance for Data Centre Operations. - Ensure adherence to audit and regulatory requirements for Data Centre processes. - Maintain up-to-date documentation of all relevant standards and implement controls for ongoing compliance. - Plan and execute internal and external audits related to Data Centre compliance. - Develop corrective action plans based on audit findings and monitor their implementation. Requirements: - Bachelor's degree in Operations Management, Business Administration, or a related field. - 2 - 3 years of experience in process improvement, quality assurance, and managing certifications/audits in Data Centre or IT operations. - Expertise in ISO certifications and compliance audits relevant to Data Centre operations. - Proficiency in process mapping, workflow optimization, and data analysis. - Familiarity with other process improvement methodologies. - Strong leadership and change management abilities. - Excellent analytical and problem-solving skills for managing compliance in complex environments. - Clear and effective communication skills in both English & Spanish for collaboration across diverse teams. - Experience managing compliance for multiple international standards simultaneously. - Knowledge of project management principles and tools. What We Offer: - A friendly, inclusive and multicultural environment. - An attractive salary and personal growth opportunities. - Private health insurance. - Self-managed learning budget. - Family coverage plan in a multidisciplinary centre. - Employee referral bonus programme. - In-company English lessons at different levels with native teachers. - The possibility of enjoying your holiday period before completing the first year with us. - The opportunity to take up to three paid volunteering days each year. Seniority level: Associate Employment type: Full-time Job function: Quality Assurance, Consulting, and Customer Service Industries: IT Services and IT Consulting, IT System Operations and Maintenance, and Software Development