Job summary We are seeking a Customer Success Manager to drive post-installation engagement and revenue growth across our operating companies. Responsibilities - Conduct outbound sales calls to existing clients to identify service and upgrade opportunities. - Partner with marketing to sell maintenance contracts and ensure customers remain engaged. - Perform post-purchase follow-ups to maintain strong client relationships and drive referrals. - Manage and maintain client data in Zoho CRM, ensuring accurate activity tracking and reporting. - Collaborate with local service teams to coordinate follow-ups and deliver a seamless customer experience. Qualifications - Advanced English C1/C2 - Strong verbal and written communication skills, with the ability to engage high-net-worth clientele. - Proven experience in outbound sales, upselling, cross-selling, or renewals. - Active listening, empathy, and conflict-resolution abilities. - Proficient in Zoho CRM or similar systems. Experience - 4+ years in customer success or outbound sales roles. - Familiarity with technical products (home automation, luxury systems preferred). - Comfortable handling conversations around high-ticket upgrades ($20K+). Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora