Claims Assistant Role Succeed in turning claims into justice by supporting case management with meticulous attention to detail and strong communication skills. - Support attorneys by preparing documentation, gathering records, and relevant information - Communicate regularly and promptly with clients, insurance companies, and third parties to collect information and provide updates on cases - Maintain accurate, organized, and up-to-date case files within the firm's case management system - Handle and organize incoming and outgoing correspondence and emails efficiently - Act as the primary liaison for pre-suit communication between clients, attorneys, and insurance companies Required Skills: - Bilingual proficiency in English and Spanish - 1+ year prior experience as a Customer Service Representative - Strong understanding of First Party Property or Casualty claims - Excellent written and verbal communication skills - Proficiency in Microsoft Word, Outlook, and Excel Benefits: - 5 days work week - Weekends off - 20 vacation days in total (5 leaves convertible to cash) - Prepaid medicine - Fully-customized laptop and peripherals - Indefinite term type contract - Direct exposure to our clients - Career growth opportunities - Diverse and supportive work environment - Prime Office Locations - Unlimited upskilling through courses About Our Team: Join a legacy of transforming global outsourcing. We empower businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 1,000 clients worldwide and a team of over 10,000 talented professionals, we continue to set new standards in the industry.