**RedValley**, the coolest and fast-growing company, is looking for **Customer Service Representatives **to join our medical, fitness and other verticals. This position is responsible for nurturing our different callers and provide a top notch customer service experience as required by each one of our clients. **Empathy**, and **enthusiasm** are key! This is a Full-Time position, to work on-site at our offices in Medellín, Colombia. **What You'll Do** - Processing and verifying customers informationr. - Coordinating and scheduling new customer appointments for multiple providers using a computerized scheduling system. - Using multiple computer programs to validate verification. - Creating new service accounts within scheduler. - Obtaining necessary record information from referring providers to complete the new customers process. - Working with different team members to implement a paperless workplace. - Documenting work processes as required. - Acting in a friendly manner toward all callers, family members, coworkers, and other internal or external customers. - Maintaining confidentiality of information on customers. - Performing other duties as assigned by the team leader/managers. **What You'll Bring** - Strong spoken and written English level (C1 or better) - 6 months of customer service experience. - Basic typing and keyboarding skills. - Strong oral and written communication skills. - Ability to multi-task efficiently and effectively. - Good interpersonal and organizational skills. - Highly detail-oriented. **We Offer You** - Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose. - Flexible working environment (flexible working hours, working from our state-of-the-art office space in El Poblado). - One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work. - Private health insurance for you plus a family member. - The opportunity to create an impact in Medellin (and the world) is real. Our newest venture, a non for profit foundation called RVLOVE, is providing real opportunities and resources to those in underserved areas in Medellín. - Subsidized breakfast & lunch at our very own RedValley Café. **Salary**: From $3,000,000 per month