COMMERCIAL ASSISTANT

$ 2M COP
Transportes Especiales Nueva Era Sas


Join our team! At TRANSPORTES ESPECIALES NUEVA ERA SAS we are looking for a Commercial Assistant . What will your mission be? Support in quote management: prepares and sends quotes to potential clients, reviews bidding portals according to the Sales Leader's instructions. Perform the registration and keep the information updated on the ITP platform and the Office 365 platform according to the Commercial Leader's instructions. Follows up on submitted quotes and tenders to ensure a timely response to post-quote concerns. Resolves doubts, addresses queries, and manages customer requests, providing clear and accurate information on all contractual aspects between the company and its customers. Maintains the database of existing clients, registers new clients, and keeps information up-to-date in real time. Assists in managing the document processes required for submitting quotes and tenders, maintaining liaisons with the company's other administrative areas. Maintains effective communication with the Commercial Leader and in turn with the other processes of the organization in relation to the commercial progress of current and projected clients. Responsible for monitoring the customer satisfaction survey on a semi-annual basis. Analyzes the results of the satisfaction survey to identify opportunities for improvement and carry out their implementation. Keep the set of documents for sending to clients up to date in business processes. Prepares Service Level Agreements to be delivered to the other areas, after approval by the Commercial Leader What do you need to apply? Minimum of 1 year experience in similar areas. Training in commercial, administrative or related areas. Experience in B2B commercial relations Handling office tools. Necessary skills Communication Skills. Leadership and proactivity. Time management.

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