Get AI-powered advice on this job and more exclusive features. CEO and co-founder at Proxima | Insurtech C-Level executive and serial eBusiness entrepreneur in Latin America and USA. BUSINESS ANALYST (INSURANCE) Proxima is a USA-based international BPO specializing in the insurance and finance sectors. We work with top-tier clients in the North American and Latin American market. We are currently expanding our team and seeking experienced Business Analysts with an insurance background. We are looking for a highly skilled Insurance Business Analyst to join our remote team. In this role, you will bridge the gap between business needs and technical solutions, collaborating with stakeholders and development teams to optimize business processes and support insurance operations. If you are a proactive problem-solver, a native Spanish speaker, bilingual in English, and have strong analytical skills and experience in the insurance industry, we’d love to hear from you! Role Description This is a full-time remote role for a Business Analyst (Insurance). The Business Analyst will be responsible for identifying and analyzing business requirements, enhancing business processes, and developing communication strategies. They will work closely with stakeholders to understand their needs, document business requirements, and recommend solutions to improve efficiency and performance within the insurance industry. Act as a liaison between business stakeholders and technical teams, gathering and analyzing requirements. Define, document, and communicate business processes, workflows, and functional specifications. Collaborate with project managers, developers, and QA teams to ensure solutions meet business needs. Conduct gap analysis and propose strategies for process improvement and optimization. Assist in the implementation and enhancement of insurance policy administration systems, including Duck Creek (or similar). Lead workshops and meetings to facilitate requirement gathering and solution brainstorming. Develop and maintain detailed documentation, including use cases, user stories, and system diagrams. Ensure projects are delivered on time, within scope, and meet quality standards. Qualifications Minimum 2 years of experience in business analysis or project management roles within insurance companies. Knowledge of Duck Creek or other similar Policy Administration Systems is a plus. Strong understanding of insurance business processes, systems analysis, and functional design. Experience with Agile methodologies and tools like JIRA or Confluence. Proven ability to create detailed documentation (e.g., BRDs, FRDs, user stories). Strong communication, presentation, and interpersonal skills. Proficiency in tools like Microsoft Office, Visio, or Lucid chart for process mapping. Must reside in Colombia. Please send your resumes in English to careers@proximasolves.com . Seniority level Mid-Senior level Employment type Full-time Job function Research, Analyst, and Information Technology Industries Insurance #J-18808-Ljbffr