Job summary Ensure the management and monitoring of shipments, establish good communication with the customer analyzing the situation. Analyze, process instruction/requirements and manage the import/ export OFR/AFR operations for different customers. Responsibilities - Analyze, process instruction/requirements and manage the import/ export OFR/AFR operations for different customers. - Frequent contact with stakeholders to be aware of shipment status and Keep customers timely informed about import processes of their shipments through emails, Calls and Status Reports. - Proactive monitoring of shipment status in internal Tools (CW1, DHLi, FSI3) but also on Carrier's websites. - Give support on track & trace activities and performance reporting for Shipment Management Service Line. - Add value to our customers through continuous improvement initiatives. - Cross-training within the team Qualifications - Students/professionals in industrial engineering, international business, or related fields. - Minimum of 1 year in Logistics. OFR/ AFR Knowledge is a plus. - Good communication in English B2 (verbal and written). - Customer service and communication skills - Teamwork and autonomy - Employees who have been in the organization for 12 months or in their current role - Employees that are not in transition projects Benefits - Type of Contract: Indefinite - Directly with DHL Colombia. - Performance bonus up to 16% of salary - Food Allowance Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora