Job Overview "> We are seeking an experienced Observability Solutions Engineer to join our team. As a key member of our observability platform, you will play a critical role in designing, implementing, and managing advanced monitoring, logging, and tracing practices to improve enterprise application reliability and performance. "> About the Role "> This is an exciting opportunity to work with a talented team of engineers who share your passion for delivering high-quality software solutions. Your primary responsibility will be to collaborate with application owners to implement observability solutions that provide relevant insights into the behavior of our critical applications. "> Your Key Responsibilities "> "> - Monitor System Integration: You will administer and integrate monitoring systems into our BigPanda Monitor of Monitors (MOM), providing a comprehensive view of our Virtual Integrated Command Center operations. "> - Advanced Observability Solutions: You will implement and manage observability tools, including Dynatrace, to ensure comprehensive visibility into system performance. "> - Performance Analysis and Optimization: You will analyze system performance metrics, identify optimization opportunities, and collaborate with development teams to implement performance improvements, ensuring the scalability of our systems. "> - Incident Response Expertise: You will participate in incident response activities, applying your expertise to quickly identify issues and conduct post-incident reviews to identify causes and recommend preventive measures. "> - Knowledge Sharing and Documentation: You will develop best practices for observability and share your knowledge with other team members through workshops and detailed documentation, promoting a culture of continuous improvement. "> "> Requirements "> To succeed in this role, you should have: "> "> - Bachelor's degree or equivalent years of relevant work experience. "> - Typically requires 5+ years of overall relevant technical experience. "> - 3+ years of experience with Dynatrace implementation and administration. "> - 1+ year of experience with other APM tools e.g., New Relic, AppDynamics, Zabbix, Prometheus, SolarWinds, Avantra, or LogicMonitor. "> - 3+ years of experience in enterprise software engineering with modern programming languages and frameworks such as C#, Java, JavaScript, or NodeJS. "> - Experience with distributed systems, microservices architectures, and cloud computing platforms (e.g., AWS, Azure). "> - Windows and Linux administrator experience. "> - 1+ year of experience working in an Agile/Scrum environment. "> - Experience with containerization technologies such as Docker and Kubernetes. "> - Experience with Terraform. "> - Ansible experience. "> - Experience with ServiceNow integration. "> "> What We Offer "> Our benefits package includes: "> "> - Comprehensive mindfulness programs with a premium membership to Calm. "> - Volunteer Paid Time off available after 6 months of employment for eligible employees. "> - Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. "> - Employee Assistance Program. "> - Personalized wellbeing programs through our OnTrack program. "> - On-demand digital course library for professional development... and other local benefits. "> "> How to Apply "> If you are passionate about delivering high-quality software solutions and have a strong background in observability, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you would be a great fit for this role.