Medical Customer Service Specialist Location: Murano - Calle 40sur 41-44, Envigado Schedule: 10 AM 7 PM (Central Time) English Level: B2+ / C1 About the Company A U.S.-based medical billing company. Youll be part of the Patient Services Representatives (PSR) team, helping patients with billing questions, supporting legal and insurance cases, and assisting with medical supplies. Youll also act as a translator for Spanish-speaking clients. Main Responsibilities Answer calls and voice messages Help patients resolve billing issues Collect balances and reprocess claims Support law offices and insurance companies Assist with medical supplies and gather information Requirements Experience in Customer Service Punctual, Responsible, and Organized Able to Multitask and Learn Quickly Experience in Medical or Insurance fields is a plus Strong communication skills in English (B2+/C1) Why Work With Us? Join a dynamic and supportive team that values growth, learning, and making a difference in healthcare. If youre passionate about helping others and want to grow professionally, this opportunity is for you! Apply now and be part of our mission to support healthcare across borders!