Job summary The Collections Representative performs activities involving the collection of accounts that are delinquent. Analyze account status and determine appropriate action while embodying Iron Mountain's core values, performance and productivity standards. Partner closely with internal stakeholders to resolve any customer service issues trends through proactive interactions. Qualifications - High School Diploma / GED (or higher). - Willingness to learn. - Thrive as a team player in a fast paced environment. - Excellent communication skills – both verbally and written. Responsibilities - Independently manage a portfolio of accounts on a month over month basis to minimize the overall delinquency rate to achieve target results set by Management - Contact customers, via phone and e-mail, regarding their open invoices and billing disputes. - Ability to identify issues causing delay in payment - Maintain working partnership with District, Area, Division and Corporate teams Skills - Detail-oriented. - Intermediate level ability with commonly used software; Microsoft Excel, Outlook, Word and Internet Browsers. - Strong typing skills. - Problem-solving skills which require exercising independent judgment Benefits - A culture of belonging where you are encouraged to use your voice. - The opportunity to make a significant impact within an ever-evolving global organization. - Total Rewards to support your career and well-being. - Global connectivity with over 26,000 colleagues across 60 countries. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora