3 days ago Be among the first 25 applicants Direct message the job poster from FulcrumLATAM Human Resources | Talent Acquisition | Client Success Job Description: This professional will aid in the ongoing development of our Salesforce.com deployments. The successful candidate will have a record of success in improving processes and adoption using the Salesforce.com platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes. The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of our CRM platform for multiple new and existing clients. Responsibilities: Serve as a system administrator for ~ 80 Salesforce.com environments Handle basic administrative functions including user account maintenance, creating reports and dashboards, automation, and other routine tasks Complete regular internal system audits and prepare for upgrades Manage Salesforce.com integrations Coordinate the evaluation, scope, and completion of new development requests Work with our team to establish suitable processes to support administrative, development, and change management activities Assist in training new users, and grow the Salesforce.com skill set across our client organizations Effectively act as the liaison between our clients, vendors, and Salesforce itself Communicate professionally with clients and translate Salesforce and technical terminology into layman's terms for clients to understand Work independently with members of the user community to define and document development requirements Qualifications: Excellent project management skills and a positive attitude Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards Creative and analytical thinker with strong problem-solving skills Must demonstrate exceptional verbal and written communication skills Must demonstrate ability to communicate effectively at all levels of the organization Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes Willingness and ability to learn new skills in both low-code and no-code environments Some knowledge of Salesforce.com package development and deployment, and a willingness to expand that knowledge Preferred Qualifications: Understanding of the platform, with the ability to build custom apps and custom objects, formula fields, automation, custom views, custom reports, and other content of intermediate complexity Understanding of Salesforce.com best practices and functionality Data management abilities A documented history of successfully driving projects to completion A demonstrated ability to understand and articulate complex requirements Seniority level Entry level Employment type Contract Job function Information Technology Industries Human Resources Services #J-18808-Ljbffr