Job Requisition ID: JR116063 Join us at Rappi, a company revolutionizing the way we perceive time—hours, minutes, and seconds! We are a team that sees opportunities where others see problems, closeness where others see distance, and adrenaline where others see pressure. We believe in equal opportunities for all, regardless of gender identity, race, religion, nationality, age, disability, training, or experience. Are you excited to see how you can create magic with us? Discover your Rappi mission! Impact on Our Ecosystem The Operations Analyst is responsible for monitoring Turbo Colombia's operational KPIs. Their mission is to provide visibility on deviations from plans, analyze root causes, and help design tactical plans to meet key indicators. They also manage Stock Out System control and Incident Management tracking. Monthly routines include sharing reports with external entities like LUM invoicing, IDs, and inventory for Carulla. Responsibilities: Provide daily, weekly, and monthly visibility of operational indicators at store, zone lead, and city levels against set goals. Analyze deviations to identify root causes. Design tools and reports to help zone leads take corrective actions. Identify RT trusted connection failures to improve performance and acceptance of external orders. Perform database queries for analysis requested by the Head of Operations or Country Head. Requirements: Industrial Engineer or related fields. Internship experience related to operations. Proficiency in SQL. Strong numerical skills. Detail-oriented and result-driven. Proactive attitude. Type of Employment: Regular Employer: Rappi Technology Colombia For more information, visit our website: https://about.rappi.com/es and check our reviews on Glassdoor: https://acortar.link/Eqm07Q We look forward to delivering magic together! #Rappi #J-18808-Ljbffr