Responsible for handling the front end customer interface, managing customer calls or e mails professionally and efficiently. Responsible for creating Offers and Orders in client tools and for adequately handling customer inquiries. Handles all back end support activities related to invoicing, credit notes and debit notes, ensuring proper approval has been received prior to executing such transactions. Experience High school degree. Undergraduate University studies a plus. Background in Call Center activities is an advantage. Experience in dealing with external customers preferred. **Skills**:Proficient in Microsoft Office and Outlook. At a minimum basic knowledge of the English language. Competencies Excellent verbal and written communication Conflict handling skills Able to prioritize work tasks Able to handle fast moving and high pressure customer facing environment Problem solving skills Customer Service oriented Quick learner Excellent planning and organization skills Proactive and detail oriented Team player