Job Description for Network Support Administrator About the Role We are seeking a highly skilled and customer-focused individual to join our team as a Network Support Administrator. In this role, you will be responsible for responding to network parts queries and collaborating with the Ownership Experience division to fulfill network requirements. Main Responsibilities - Respond to Honda network parts queries in a timely and professional manner - Liaise with the Ownership Experience division to ensure network requirements are met - Develop and maintain positive relationships with the Honda Network, 3rd parties, and AUH associates - Process and control manual credits while ensuring exceptional customer experience - Support Supply Chain projects across all functional areas Requirements To succeed in this role, you must possess: - Exceptional customer service skills with the ability to demonstrate empathy and understanding - Excellent communication and interpersonal skills - Ability to work collaboratively with cross-functional teams - Strong analytical and problem-solving skills - Proficiency in using tools and systems related to supply chain management What We Offer As a Network Support Administrator at Honda India Power Products Ltd., you will have the opportunity to work with a dynamic team, contribute to the growth and success of our organization, and develop your skills and expertise in a supportive and challenging environment.