Job summary At Terumo Blood and Cell Technologies, our 7,000+ global associates are proud to come to work each day, knowing that what we do impacts the lives of patients around the world. We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient's life every second of every day and are committed to continuing to increase the number of patients we serve. Responsibilities - Leads a team of HR business professionals in support of the Costa Rica, Cartago manufacturing plant. - Builds and cultivates strong partnerships with senior leaders to offer thought leadership and execution of organizational and people-related tactics and strategy enabling a high-performing, engaged workforce. - Advises the business with organizational change and development direction, influencing leaders to align organizational design with business strategy. - Enhances current programs or develops new programs based on external trends and best practices. Collaborates with HR Centers of Excellence (Talent and Organization Development, Talent Acquisition, Compensation, People Analytics and Systems teams) in early design and implementation of HR programs. - Partners with HR Business Partners and Centers of Excellence to review and improve current HR operational practices, driving global alignment whenever possible. Ensures offerings are consistently applied throughout the Company and aligned with company strategy and values. - Collaborate with the HR leadership team, HR COE leadership, and other stakeholders to develop and continuously improve the end-to-end experience across the employee lifecycle while enhancing the associate experience. - Analyzes and presents relevant metrics and insights to the business to drive the focus and execution of strategy. Translates HR Analytics/Reports into strategic actions aligned with HR priorities and business requirements. - Serves as a trusted advisor and coach at all levels to navigate the complexities of managing sometimes global, matrixed teams, managing individual performance, career development, and succession planning. - Assists developing a high-performance culture, providing conflict resolution strategies, managing associate relations issues and performance management processes. - Provides candid feedback about talent moves, development, promotions, and growth opportunities. - Assesses talent risk for the functions and determines strategies to address and develop bench strength for succession and development. - Acts as liaison between the company and outside legal, change management consultants and other professional resources to ensure that all employment policies follow current laws and regulations in aligned markets. Skills - Strong leadership and influencing skills including superb communication, action-orientation, and proven consultancy skills (analysis, problem-solving, facilitation, developing and operationalizing business cases). - Ability to establish collaborative working relationships with all levels within the organization and strong business acumen. - Continuous improvement mindset. Seeks out ways to improve and demonstrate accuracy and thoroughness in work output and decisions. - In-depth working knowledge and understanding of various areas of Human Resources such as associate relations, HRIS, benefits, compensation, associate training, and organizational development. - Strong analytical skills, ability to identify, define, and solve problems rapidly, and to think and plan strategically. - In-depth understanding of human motivation and the ability to influence decision making in all functions and levels of the organization. - Strong understanding and knowledge of local laws & regulations/legislation for aligned markets. - Requires rapid and thorough independent decision making and creative problem-solving skills, as well as the ability to accept personal and departmental accountability for areas of responsibility. - Demonstrated ability to communicate effectively both verbally and in writing to all levels. - Ability to work in a fast-paced environment where change and ambiguity are common. - Knowledge and use of relevant PC software applications and skills to use them effectively. 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