We are looking for a Customer Engagement Specialist to join our team and be the friendly first voice our customers hear. You would be the person in charge of qualifying leads and passing them along. If you’re organized, great on the phone, and love connecting with people, let’s talk! What You’ll Do: Answer inbound calls with energy and professionalism. Ask smart, qualifying questions to understand customer needs. Transfer warm leads to our sales agents to close the deal. Keep things moving smoothly by logging call details in our system. Be the welcoming first impression that sets the tone for a great customer experience. Bilingual in English and Spanish is required. #J-18808-Ljbffr