Join to apply for the Customer Success Representative role at Scale Up Recruiting PartnersJoin to apply for the Customer Success Representative role at Scale Up Recruiting PartnersHi there! We are Scale Up and our client is looking for a Customer Success Representative!About The CompanyOur client is an innovative SaaS startup focused on helping businesses optimize their pricing strategies through live price testing. Their platform allows companies to easily run pricing experiments on their websites without the need for complex engineering work, helping them find the right price points that drive growth and maximize revenue.About The PositionWe're looking for a Customer Success Representative with strong experience in customer support, ideally managing multiple clients simultaneously and handling reporting and client communications in an organized way.Key ResponsibilitiesAct as the main point of contact for a portfolio of clients.Use Slack and Discord for daily communication.Manage onboarding, understanding each client's requirements and KPIs, and translating them into a custom content roadmap on Reddit.Collaborate with the team to develop Reddit content for clients based on their goals and audience.Must-Have SkillsDeep understanding of Reddit – how the platform works, how to navigate communities, and how to create effective posts.Experience using AI tools to draft content – creating initial drafts using prompts and refining them based on client feedback.Strong written and spoken English – able to understand different niches and adapt content tone accordingly.Ability to ask the right questions and guide clients through the content strategy process.Additional InformationThis is a full-time role.One weekly call per client is expected.Prior experience managing multiple client accounts at once, especially on Reddit, is a big plus.Advanced level of English (both written and spoken) — clear, professional, and confident communication is a must.You'll work closely with a small, collaborative team.If this opportunity sounds good to you, send us your resume!Seniority levelSeniority levelAssociateEmployment typeEmployment typePart-timeJob functionJob functionCustomer ServiceIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Scale Up Recruiting Partners by 2xGet notified about new Customer Representative jobs in Bogota, D.C., Capital District, Colombia.Bogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 18 hours agoCustomer Care Specialist (Remote from Colombia)Bogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 1 week agoCustomer Service Representative (Latin America)Bogota, D.C., Capital District, Colombia $760.00-$980.00 2 months agoBogota, D.C., Capital District, Colombia 3 months agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 2 days agoBogota, D.C., Capital District, Colombia 2 hours agoKey Account Manager – Phakic IOLs (Premium Lenses)Bogota, D.C., Capital District, Colombia 2 days agoRemote Administrative Assistant – Operations & Research SupportBogota, D.C., Capital District, Colombia $600.00-$800.00 1 month agoVirtual Administrative Assistant – Cross-Functional Team SupportBogota, D.C., Capital District, Colombia $600.00-$800.00 1 month agoShopify Technical Account Manager (Remote in Colombia)Bogota, D.C., Capital District, Colombia 6 days agoShopify Technical Account Manager (Remote in Colombia)Bogota, D.C., Capital District, Colombia 1 week agoAdministrative Assistant – Property Management (Remote)Bogota, D.C., Capital District, Colombia 3 days agoAdministrative Assistant (AHJ Coordinator)Bogota, D.C., Capital District, Colombia 1 week agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr