This role requires a detail-oriented and proactive Virtual Administrative Assistant to support various administrative and operational tasks. The successful candidate will play a crucial role in maintaining task completion efficiency, ensuring customer satisfaction, and supporting interdepartmental coordination, all while working remotely. Requirements: - Technical Proficiency: Experience with ticketing systems (preferably Halo) and proficient in Microsoft Office Suite. - Organizational Skills: Capable of managing multiple tasks with strong prioritization and attention to detail. - Communication Skills: Excellent verbal and written communication; professional customer interaction. - Problem-Solving: Proactive issue identification and solution implementation. - Time Management: Effective deadline management and task execution. - Other Requirements: Basic bookkeeping knowledge (mandatory), familiarity with QuickBooks Online, and optional WordPress admin experience. Duties/Tasks to Perform: - Halo Ticketing Support: Build ticket workflows and generate system performance reports. - Cross-Department Coordination: Facilitate effective communication across internal teams. - Scheduling: Organize and coordinate technical staff appointments. - Procurement Assistance: Manage procurement processes from quoting to billing coordination. - Meeting Support: Document meeting notes and assign actionable tasks. - Call Support and Ticket Creation: Assist service and sales teams through call handling and ticket management. - Billing Reconciliation: Conduct monthly reconciliations for accounts payable and receivable. - General Administrative Support: Handle other administrative duties as required. Schedule: Monday to Friday, 8:00 AM - 12:00 PM (Arizona Time) Benefits: - Competitive pay in US Dollars. - You'll get to work with some amazing, respected business professionals. - We really value and encourage input from our team members. - We offer different payment methods (Zelle, Face Bank, Binance). - You'll get paid every two weeks. - We'll provide you with the necessary equipment to work: Laptop, headset, mouse, and mouse pad. - Birthday and work anniversary celebrations. - Alliances with many brands grant extra benefits to freelancers. - Weekly recreation dynamics that foster a healthy work environment. Seniority level: Associate Employment type: Part-time Job function: Administrative Industries: IT Services and IT Consulting #J-18808-Ljbffr