Req#: DPDHGLOBALAV294341ENGLOBALEXTERNAL Title: Team Leader (OFR) Location: GSC BOG Monitor OFR Service Line program implemented in GSC BOG, optimizing and reducing the complexity of processes, generating efficiency, increasing productivity and adding value to customers and businesses. Key Responsibilities: Actively lead the team of OFR Specialist in charge, looking for operational excellence through respect and results. Measure and control the performance of the program and resources according to the objectives defined. during the implementation phase. Control the processes within the quality standards and guarantee the compliance with administrative rules. Actively participate and maintain an excellent relationship with process owners/ business partners. Provide timely feedback for the team in charge. Define the processes, KPI (SMART), roles within the programs and find opportunities for improvement according to the needs of the client with the support of OpEx & Transition Manager. Analyze and present the capacity utilization of the programs in charge. GSConnect usage and accuracy of the information. Skills / Requirements: Professionals in Industrial Engineering, Business Administration, International Business or similar occupations. Min 4 years of work experience Min 1 Years of experience leading teams. Previous experience in project management (Desirable), active leadership and teamwork. High level of English (dialogue, writing, listening). Advanced level of MS Excel and other MS Office tools. Teamwork and autonomy About the company We are an international team of over 400,000 shipping professionals, united by a passion for logistics. And we work in a unique environment. DHL is as innovative as a start-up, with the power of an international organization. Notice Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000. #J-18808-Ljbffr