Currently, Teltonika de Colombia is looking for an IoT Solutions Engineer Specialist to join our Bogota, Colombian office. In this position, you will belong to Teltonika Telematics Technical Support team. Teltonika's telematics business unit develops and produces easy-to-use GPS tracking devices for effective fleet management in such spheres as logistics, agriculture, car sharing, construction, and more. Using the latest technologies, Teltonika sets new standards for the telematics industry. IN THIS ROLE YOU WILL: - Work with various Teltonika Telematics manufactured GNSS tracking devices that embed technologies such as Bluetooth, CANbus, RS232/RS485 and 1-Wire; - Propose different ways on how to incorporate our devices for various use cases; - Be responsible for arranging technical tasks for custom development projects and coordinating solution release to clients; - Troubleshoot, provide assistance, and consult clients via a dedicated ticketing system or online meetings/chats if they are needed; - Communicate with global international corporations that provide car sharing, rental, fleet management solutions and various other companies from different vehicle telematics fields; - Cooperate with RnD, quality assurance and project management teams to ensure the maintenance of the projects and that solutions reach the clients on time; - Have an opportunity to go on business trips to visit clients and help them directly implement Teltonika devices into their business use-cases; - Guide colleagues and customers by preparing wiki documentation or training. - Flexible/Optional part/ - Test and perform quality assurance of the solution in the Americasregion WE BELIEVE THAT YOU: - Telecommunications, electronics, informatics, engineering education or previous work experience in technical or engineering fields (can be a student); - Understanding or basic knowledge of telecommunication technologies (2G, GPRS, 3G, 4G), CANbus, BLE (this will be considered as an advantage); - Passion for providing help to others, caring, willing to grow and enrich your technological know-how; - Ability to work in a team environment, whether consulting other team members or reaching out to others for assistance; - Great communication skills, are capable of fluently speaking and writing in English (proficiency in other languages will be considered as an advantage); - Analytical and creative thinking and mindset for problem-solving and troubleshooting; - Knowledge or work experience working with ticketing-based platforms (Jira, GitLab, OpenProject, ServiceDesk) (this will be considered as an advantage); - Experience in customer service (this will be considered as an advantage); - Good time management skills (speed and quality is important for us); - Flexible/Additional part must for regions - Good English and Spanish languageboth written and spoken skills; What we offer: - Payroll: a competitive salary matching your skillset and experience in the market; local Contract, legal benefits; - Workweek: Monday to Friday, 9 AM to 6 PM, weekends free; - Office: carrera 17#93-09, Edificio Ecotower, oficina 701. - Worktype: on-site; - Free birthday day - All legal local holidays - Great work environment - Supportive team - Teambuildings - Pluxee; sodexo card after probation period: (COP 780.000 monthly) - Additional working tools after probation period - Training Salary: We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise. The salary for this position depending on your experience and expertise. If you have questions, do not hesitate to contact our recruitment colleague Mhailing López, email mhailing.lopez@teltonika-iot.co #J-18808-Ljbffr