About the Role The core tasks for this position include various administrative duties such as data entry, calendar management, preparing communications and reports, coordinating meetings, assisting with project management, serving as a primary point of contact, and managing billing/accounts processes. Core Tasks: - Perform ongoing data entry tasks as needed - Manage a calendar including scheduling, meetings, and travel arrangements - Prepare/ edit correspondence, communications, presentations, reports, and other docs - Coordinate meetings, set agendas, take minutes, and prepare follow ups / action items - Perform other ad-hoc tasks with limited instruction as needed - Assist with project management tasks (track deadlines/ coordinate to ensure success) - Serve as the primary point of contact between employees, clients, and external partners - Manage various billing, Accounts Payable and Accounts Receivable processes - Monitor inboxes and triage communications as needed - Create SOPs as needed Must-Haves: - 3+ year's experience as an operations associate (preferably at an agency or startup) - Exceptional verbal and written communication skills with an extroverted personality - Hands-on experience with project management tasks and tools (Notion preferred) - Basic - intermediate skills with Google Suite (Sheets, Docs, Slides) - Strong organizational and planning skills - Ability to work EST Nice-to-Haves: - Familiarity with Slack and Zoom for internal team coordination / communication Powered by JazzHR