**Location**: Fully Remote **Schedule**: US Timezone **Salary**: $1800- $2000 USD/month A progressive medical practice dedicated to delivering patient-centered healthcare services is currently seeking a Bilingual Phone Representative to join their team. The practice’s virtual pediatric clinic provides comprehensive, multispecialty ADHD care in accordance with the American Academy of Pediatrics guidelines. It is supported by a collaborative team of medical and behavioral clinicians who work together to offer families best-in-class treatment and a clear path forward. **Key Responsibilities**: - Guide new patients through the onboarding process, addressing concerns or objections as they come up. - Effectively communicate complex billing and insurance information to families. - Navigate rejections or difficult conversations with potential clients. - Ensure patients complete necessary post-call tasks, such as reviewing consent forms or uploading diagnostic information. - Build feedback loops to keep Product + Engineering teams aware of technical issues or bugs. - Utilize CRM or sales software. - Work independently to meet sales targets. **Requirements**: - Proven experience in phone sales or telemarketing. - Strong communication and interpersonal skills. - Ability to explain complex information clearly and concisely. - Demonstrated ability to manage workload and achieve sales targets. - Familiarity with CRM or sales software, telephony or customer service software (Zendesk), and collaboration tools like Google Suite and Slack. - Bilingual proficiency in Spanish and English required.