Unlock the Power of AI-Driven Business Transformation We are redefining the future of business through the power of artificial intelligence and cutting-edge technologies. As a trusted leader in AI innovation, we craft intelligent solutions to revolutionize workflows, elevate customer experiences, and deliver tangible results. About the Role: - Collaborate with customers to define requirements and propose innovative solutions - Architect and build best-in-class implementations of Service Cloud and Field Service Lightning - Configure Salesforce Solutions using point-and-click tools available on the platform - Understand and leverage Salesforce Platform to implement scalable solutions - Partner with our Artificial Intelligence team to create innovative Salesforce solutions for customers - Stay up-to-date with the latest Salesforce features and major launches Requirements: - 2+ years project experience in a hands-on position - 1+ years of experience with Salesforce in a development or configuration capacity - In-depth understanding of Customer Service and Field Service Business Operations with experience solving complex use cases - Solid understanding of Salesforce Platform and its architecture - Experience building custom applications, Lightning Experience, and Visual Flows within Salesforce - Understanding of Release Management, Application Lifecycle Management, and Development Lifecycle Best Practices Preferred Skills: - Any Salesforce Certifications is a plus, preferably Salesforce Service Cloud or Field Service Consultant - BS in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience - Attention towards detail – detail-oriented - Strong team player with great communication skills - Flexible to adapt to changing priorities