Job Title: Lead Project Manager About the Role: The Global Business Services Center - Strategy, Enablement, and Transformation team is built upon strong contributors with leadership abilities, consulting mindsets, and strong project management skills. The group acts as an internal consultant supporting the Shared Services Organization which today supports three primary verticals: Finance, People and Capability, and Law, Franchise, and Integrity. The primary responsibility will be supporting the successful identification, planning, and execution of projects within our Shared Services Organization and stakeholder groups. This position requires a highly collaborative individual with strong process and project management skills who will need to coordinate global relationships across multiple functional areas, third-party providers, and regional constituencies. Key Responsibilities: - Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones - Provide insights to enhance processes and tooling, support implementation best practices, and process improvements derived from identifying areas of weakness and strategizing improvements - Develop, run, and distribute status and progress reports to update leadership and project team members - Regularly communicates to senior management regarding the status of specific project deliverables - Perform analysis and assessment activities to provide stakeholders with timely updates Requirements: - Must be fluent in English (verbal and written) - Experience in large-scale, cross-functional transformation initiatives - Experience evaluating business processes and providing advice on ways to effectively streamline business processes and efficiencies (i.e., Lean Six Sigma) - Professional services or consulting experience a plus - Project and/or Program Management experience, with a good understanding of a typical lifecycle - Experience with risk management and investigation, consulting, and strategic judgment, and business process assessment - Excellent communication (written, oral, and presentation) and interpersonal skills - Experience in analysis of operational data to support business decisions and proven process management experience - inclusive of process design and system optimization Security Responsibility: All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.