We are seeking individuals who want to innovate, achieve, grow and lead. Our company invests in employee development and empowers them to advance their careers. Job Duties Under direct supervision, provide remote technical support services for Landmark environment and applications via telephone, email, and electronic channels. Resolve end-user service requests by applying established problem-solving techniques, including troubleshooting, data quality review, and proposing solutions that allow the end user to achieve their objectives. - Service requests are limited to basic questions regarding installations, configuration, data formatting, and application functionality/workflows. - Escalate all complex or novel issues to higher level Support Analysts as needed. The nature of the support services provided requires knowledge of domain science and knowledge of one to few software applications used within the domain. Knowledge of domain software applications is acquired through structured training, self-guided learning, and on-the-job experiences. Qualifications Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. About Us As a leading provider of products and services to the global energy industry, we attract and retain top talent by offering opportunities for growth and development.