SITE RELIABILITY ENGINEERING MANAGER

80.000.000 - 120.000.000


Softtek Bogota, D.C., Capital District, Colombia 1 day ago Be among the first 25 applicants Talent Acquisition Specialist | IT Recruitment | Business Management About Softtek Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary and India. Softtek helps improve and produce predictable outcomes for top-tier corporations in over 20 countries. Softtek is the creator and a leader of the nearshore industry. Requirements Required skills: Must have: AWS Virtualization (Optima integration and cost reporting). Azure (GRisk integration and cost reporting). SQL Server. Igloo. Touchstone, Risklink and SpatialKat. AppDynamics. Windows OS. VMWare and IBM Hardware. Nice to have: 7+ years of experience in software release management for enterprise SaaS applications and in-house developed applications. Detailed understanding of deployment, configuration, testing, and release management processes based on agile software delivery principles. Experience with CI/CD pipelines, including tools like GitHub and Jenkins. Excellent verbal and written communication skills, with the ability to articulate release plans and dependencies to business stakeholders and technical personnel. Proficiency in Jira, Confluence, and/or other collaboration software systems (preferred). Responsibilities: Own the complete release lifecycle, including scheduling, coordination, and management of releases across the organization for both in-house developed and third-party applications. Collaborate across functional project teams including product, development, QA, and DevOps as required to successfully deliver releases to production in a timely manner. Schedule, coordinate, manage, and deploy software releases. Manage risks and resolve challenges that impact release scope, quality, and schedules. Lead product deployments during designated off-peak hours. Continually analyze and adjust the release process to meet the growing needs of the organization. Produce deployment, implementation, and run-book plans. Plan and communicate the release calendar by working closely with a cross-functional group of representatives. Assist Product Owners in identifying and managing inter-dependencies and timing concerns to ensure seamless delivery. Work with Product Management to ensure roadmaps align with release schedules. Work with relevant development teams to add, improve, and refine processes and automation tools. Manage organizational release readiness by working with various technical and business departments. Measure and monitor delivery progress to ensure software releases are delivered on time and meet or exceed expectations. Facilitate release meetings, release readiness reviews, go/no-go meetings, and retrospectives. Maintain documentation related to procedures on build and release processes. Maintain CMDB Mappings and maintenance. AVEKSA Automation and Recertifications. Password updates for all applications, including in-house applications. App Dynamics configurations and monitoring. Required Languages Fluent Advanced 80 – 95% Possible Job location(s) Bogota, On Site Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr

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